Privacy Policy

The website treffpunkt.us is operated by Treffpunkt. Our mailing address is 14325 N 79th St, Suite A, Scottsdale, AZ 85260, and our contact email is info@treffpunkt.us.

You may visit our website without sharing any personal information. When you choose to contact us, register for a program, or sign up for updates, you may share details such as your name, email address, phone number, and message content. We only collect the information you choose to provide.

When you send us a message through our contact form or by email, we use the information you provide to respond to your inquiry and follow up as needed. Inquiry details may be retained so we can reference past conversations and improve our responses.

Membership registration and management currently take place through Neon CRM, a third-party platform. When you join or renew a membership, your registration and payment details are handled by that platform according to its own terms and privacy practices. Treffpunkt receives the information needed to manage your membership and communicate with you.

Donations and sponsorship-related payments are processed through Neon CRM. The payment processor collects and safeguards your payment information. Treffpunkt receives donor or sponsor contact details and gift information to acknowledge contributions and manage sponsor relationships.

When you register for an event, we may collect your name, contact details, and the number of attendees. Event information is managed by our team and, where applicable, through our community workspace platform. Registration details help us plan events and communicate updates, including cancellations or schedule changes.

Registration for German language classes currently routes to Neon CRM. The information you submit during registration is handled by that platform. Treffpunkt receives the details needed to organize classes, contact participants, and share course materials information.

When you subscribe to our newsletter, we use your email address to send updates about gatherings, cultural events, language classes, and community activities. Our newsletter signup is being connected to our community workspace platform. You can unsubscribe at any time using the link in our messages or by emailing us. We only send newsletters to people who have requested them.

We use Neon CRM for certain membership registrations, donations, sponsorship-related payments, and language-class registrations. We are also integrating a workspace platform for CRM, communications, forms, and event management. These service providers process information necessary to operate the relevant features. We do not control their internal security practices, storage locations, retention periods, or processing methods, and we encourage you to review their respective privacy policies.

Our website is hosted by a third-party hosting provider. Like most websites, our hosting environment may automatically collect technical information such as IP addresses, browser type, and device information to keep the site running and secure. This information is generally used to operate the website and diagnose technical issues.

Our website may use cookies and similar technologies for essential functionality. Some pages include embedded forms or services provided by third parties, which may set their own cookies. Please review our Cookie Policy for more detail.

We use the information you provide to respond to inquiries, manage memberships and registrations, process donations and sponsorships, organize events and classes, send requested communications, and improve our programs. We do not sell your personal information.

We may share information with service providers who help us operate our website, manage memberships and payments, host events, and communicate with our community. These providers may include CRM, payment, email, and hosting services. They are given access only to the information needed to perform their functions and are expected to handle it responsibly.

We keep information only as long as it is needed for the purpose it was collected, to meet operational requirements, or as required by law. Specific retention periods may vary depending on the type of information and the service provider involved.

We take reasonable steps to protect the information you share with us. However, no method of transmission or electronic storage is completely secure. We cannot guarantee absolute security, and the third-party services we rely on maintain their own security measures.

If you would like to review, update, or request deletion of the personal information you have shared with us, or if you wish to withdraw consent for communications, please email info@treffpunkt.us. We will respond to reasonable requests in accordance with applicable requirements.

Our website contains links to external sites, including the Arizona German Guide, Zum Treffpunkt Restaurant, and our social media profiles. We are not responsible for the privacy practices or content of those external sites. We encourage you to review their privacy policies.

We may update this Privacy Policy from time to time to reflect changes in our practices or for operational, legal, or regulatory reasons. The “Last updated” date at the top of this page indicates when it was most recently revised.

If you have questions about this Privacy Policy, please contact us at info@treffpunkt.us or write to us at 14325 N 79th St, Suite A, Scottsdale, AZ 85260.